All sales are final. Refunds are available only for items that arrive broken.

Report breakage within one hour

Email clear photos of the broken item to info@broodybeesfl.com within one hour of receiving your order. Include your order number so we can identify your purchase.

No refund will be issued if the required photos are sent after the one-hour window.

How to contact us

Send your photos and refund request to info@broodybeesfl.com. A phone call alone does not replace the photo requirement.

This policy does not limit any rights or remedies required by applicable law.

Refund Policy